Heritage Suite
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Hotel · Cape Town · Western Cape
Cloud 9 Boutique Hotel And Spa
A 4-star stay in Tamboerskloof with a rooftop pool, praised service, and easy access to Kloof Street's cafes and restaurants.
- Rooftop pool with views
- 4.5/5 staff rating
- Walk to Kloof Street eateries
8.9
Great
1114 reviews
Booking.com 8.9 · 1114 reviews
About
Cloud 9 Boutique Hotel And Spa
Cloud 9 Boutique Hotel And Spa sits on Kloof Nek Road in Tamboerskloof, a lively Cape Town neighbourhood known for its dining scene. The hotel is a 5-minute walk from Peppertree Cafe and close to Kloof Street, where guests can find restaurants and bars. With a rooftop pool, a spa, and spacious heritage-style rooms, it’s built for travellers who want a comfortable base with easy access to the city.
The property has been rated 8.9 out of 10 by 1,114 guests, with particular praise for its staff (9.5), rooms (9.4), and service (9.4). Rooms are described as clean and well-equipped, with king-size beds, coffee machines, and some featuring balconies or bathtubs. The hotel also offers a restaurant, poolside snack bar, and a range of spa treatments, plus practical services like a 24-hour reception, airport shuttle, and car hire.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Staff they consistently go above and beyond — Guest reviews repeatedly highlight the friendliness, attentiveness, and knowledge of the team, and the hotel’s staff rating of 9.5 is its highest category.
- Spotless, spacious rooms with great beds — Rooms are described as impeccably clean, comfortable, and roomy, with a 9.4 rating. Several include balconies or bathtubs, plus coffee machines and air conditioning.
- A rooftop pool with mountain views — The rooftop pool and sun terrace offer a place to relax with scenic views, and a poolside snack bar is on site. The rooftop bar is also praised in reviews.
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Worth weighing
3 to weigh- Facilities score lags behind other categories — The facilities rating of 7.3 is the lowest category, suggesting some guests found the shared amenities less impressive, even if rooms themselves scored well.
- Comfort rating is moderate — At 8.1, the comfort score is noticeably lower than rooms and service, which might point to occasional noise or bedding concerns for some guests.
- No pets allowed — The hotel does not accept pets, so travellers with animals will need to look elsewhere.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Heritage Suite Interleading Bunk Beds
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Interleading Family Suite 2
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Interleading Family Suite 1
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Heritage Deluxe Family Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Heritage Classic room Balcony
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Heritage Classic room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Heritage Deluxe Room Balcony
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Heritage Deluxe Family Room Balcony
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Heritage Deluxe Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Classic Room
- 1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Rooftop pool
- Heated swimming pool
- Plunge pool
- Spa & wellness centre
- Sauna
- Massage
- Beauty treatments
Dining & Drinks
- Restaurant
- Poolside snack bar
- Special diet menus
- Happy hour
- Welcome drink
Room Features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Flat-screen TV
- Electric kettle
- Coffee machine
Services & Extras
- 24-hour reception
- Express check-in/out
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Paid airport shuttle
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 1,114 reviews
Booking.com · 8.9 · 1114 reviews
8.9Verified guest“The staff were amazing and attentive.”
8.9Verified guest“Wonderful true boutique hotel with nice staff members including a manager. Unique and updated room with an awesome view of the mountain from the window.”
8.9Verified guest“The units were perfectly clean with good beds.”
8.9Verified guest“Breakfast offered many choices. We arranged taxis easily and enjoyed walking to nearby restaurants. I felt safe exploring the area despite initial concerns. It was nice to engage with the vibrancy of the surroundings.”
8.9Verified guest“This is a go-to hotel for Cape Town – clean venue with brilliant views. A chilled-out base. Rooms are impeccably clean and the continental breakfast has lots of dishes.”
8.9Verified guest“Everything was perfect, very knowledgeable staff, splendid mountain views. We ate at a really nice restaurant with better food and lower prices than at the waterfront. Location was magnificent, near Kloof Street.”
04 — Location
Getting around Cape Town
The property sits in Cape Town.
Around the hotel: Located in Tamboerskloof, the hotel is a 5-minute walk from Peppertree Cafe. Kloof Street, known for its restaurants and bars, is close by, making it easy to explore local dining without a car.
12 Kloof Nek Road, Tamboerskloof, Cape Town, Western Cape, South Africa
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 52 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is by 11:00.
Is parking available at the hotel?
Yes, parking is available on site, and 24-hour security is also provided.
Does the hotel allow pets?
No, pets are not allowed at Cloud 9 Boutique Hotel And Spa.
Is there a spa on site?
Yes, the hotel has a spa and wellness centre, offering treatments such as massages, facials, manicures, and pedicures.
Does the hotel offer airport transfers?
Yes, a paid airport shuttle is available. You can also arrange taxis through the hotel, as mentioned in guest reviews.
The bottom line
For travellers who want a lively neighbourhood base with a rooftop pool and genuinely attentive staff, Cloud 9 Boutique Hotel And Spa is a consistently strong choice. It earns high marks for its rooms and service, though those who prioritize extensive facilities may find it slightly less impressive.
8.9Based on guest ratings and reviews
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